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THE STATION
1110 Old Dixie Hwy
Suite A1
Vero Beach, FL 32960
Salon Policies
Cancellations & Rescheduling
I completely understand that life happens and sometimes appointments need to be changed! If you need to cancel or reschedule your appointment, I kindly ask that you give me at least 48 hours’ notice whenever possible.
Appointments canceled or rescheduled within 48 hours of the scheduled appointment will require a $50 rebooking fee before another appointment can be scheduled.
Appointments canceled on the same calendar day as your scheduled appointment, as well as no-shows, will require a rebooking fee equal to 50% of the scheduled service total before another appointment can be scheduled. This fee replaces the $50 rebooking fee—it is not in addition to it.
All new color appointments require a $50 deposit to reserve the appointment. Your deposit will be applied toward the total cost of your scheduled service and is refundable when an appointment is canceled with at least 48 hours’ notice.
Thank you so much for respecting my time and these policies. Because I reserve your appointment time specifically for you, last-minute cancellations can be difficult to fill. These policies allow me to continue giving each guest the time and attention their appointment deserves.
Adjustments
My goal is to get it 100% right every time! However, I’m also real enough to know that I’m human and not above making a mistake or missing something. If there is ever something about your hair that doesn’t feel quite right, please reach out to me within 7 days of your appointment and let me know. I absolutely want the opportunity to make it right! Any complimentary adjustments will be made in alignment with the goals we agreed upon during your original consultation.
A change of mind or a request for a different color, tone, cut, or overall result than what we originally agreed upon is not considered an adjustment and may require an additional service charge.
Children
Although I LOVE to see and hear about all of your kiddos, the salon contains chemicals, hot tools, sharp objects, and other potentially hazardous products. For their safety, children may not accompany you to your appointment unless they are the guest receiving a service.
Thank you for helping me keep the salon a safe and relaxing space for everyone!
Guests
I always enjoy meeting your friends and family! Because my suite is a small and intimate space, I ask that you limit guests to one person when space allows.
Cell Phones
You’re absolutely welcome to use your phone during your appointment—especially while you’re processing! During color application and hair cutting, however, I ask that phone calls be kept to a minimum. In order to create the best result possible, I need full access to your hair and the ability to move your head when needed.
Once you’re processing, scroll, text, work, FaceTime your mom… ( lol ) That time is yours!